Frequently Asked Questions

We provide clear, informative responses to common queries that are designed to help you make informed decisions about your plumbing needs.

How can I maintain my plumbing system to prevent future issues?

Regular maintenance is key. Avoid flushing non-degradable items, regularly check for leaks, insulate pipes during cold weather, and have your system inspected by a professional annually. We also offer maintenance plans to help keep your plumbing system in top condition.

Do you provide estimates before starting work?

Yes, we provide a detailed estimate after a thorough inspection of the issue. This estimate includes a breakdown of labor and parts costs. We ensure transparency and no hidden fees in our pricing.

What are the signs that I need septic tank service?

Indications that your septic tank needs servicing include unpleasant odors, slow draining sinks and toilets, gurgling sounds in plumbing, sewage backup, and unusually lush grass near the septic tank area. If you notice any of these signs, it’s important to contact us immediately.

Is your company and are your plumbers licensed and insured?

Absolutely! All our plumbers are fully licensed, insured, and trained in the latest plumbing techniques to ensure the highest quality of service and safety standards.

We encourage our clients to lookup any plumbing and septic contractor they hire in Virginia by using the Virginia Department of Professional and Occupational Regulation lookup tool found here: https://www.dpor.virginia.gov/LicenseLookup/

Virginia State Certification Numbers

Contractor: 2705180708

Plumbing: 2710068920

Septic: 1942001502

How quickly can I expect service in case of an emergency?

We understand the urgency of plumbing emergencies. Our team strives to respond as quickly as possible, usually within the same day. For immediate assistance, please call us at (540)645-1351.

What services does Assure Plumbing & Septic provide?

Assure Plumbing & Septic specializes in a wide range of plumbing services including drain cleaning, leak repair, septic system installation and maintenance, water heater repair and installation, and general plumbing inspections and maintenance.

View all of our services >

How can we help you?

We offer a full suite of plumbing services including repiping, leak repair, sump pumps, water heaters, and water treatment.

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